Fair Play

Sun Palace Casino is an established brand since 2002 and puts an emphasis on providing a fair play online casino to ensure that customers are treated with the most honest of conditions.

This is enforced by utilizing Real Time Gaming software, one of the most premier and established software providers in the industry, which allows Sun Palace Casino to provide a gaming catalog that provides fair and accurate RNG (Random Number Generator).    This partnership with Real Time Gaming comes with a certification from CDS (Central Disputes System) who are a respected regulatory body that performs accredited testing to assess the fairness of the RNG provided.  They provide a public dispute form for any players to submit issues and each case assessed to determine whether customers are treated fair.

In CDS’ assessment of Real Time Gaming, their evaluation involves emphasis in testing the distribution and unpredictability of the RNG in place.  Their provided certification is a statement to players that the RNG distribution by the system is fair and is not bias towards any particular outcome.

The average payout percentage is also assessed on a monthly basis to ensure that the RNG in place is consistently fair and has not been compromised by any means.

Sun Palace Casino also makes it clear that if a player does have any suspicions of unfair play that they can, at any point in time, request for an audit of all transactions that have taken place with any game for inspection.

Also legally licensed and regulated in Costa Rica, Sun Palace Casino has proven to be a secure and safe iGaming service that instills honest fair play to its customers.